Shark AV2501S AI Ultra Robot Vacuum (Dark Grey/Silver)

How often does the self-emptying base need to be emptied?

The self-emptying base holds up to 30 days of dirt and debris for average households. However, homes with multiple pets may need emptying every 6-8 days due to increased hair and dander collection. The base will indicate when it's full through the app and you'll notice reduced suction performance when emptying is needed.

Can the robot vacuum clean both carpets and hard floors effectively?

Yes, the Shark AV2501S automatically adjusts its cleaning performance for different floor types. It provides powerful suction on carpets to extract embedded dirt and debris, whilst being gentle on hard floors like wood, tile and laminate. The transition between surfaces is seamless, with the robot detecting floor type changes automatically.

How does the Matrix Clean Navigation differ from other robot vacuum cleaning patterns?

Matrix Clean Navigation uses a methodical grid pattern with multiple passes over the same area, unlike random or single-pass cleaning systems. This ensures complete coverage and deep cleaning, as the robot systematically covers every inch of your floor space rather than relying on chance encounters with dirt and debris.

What happens if the robot gets stuck or encounters obstacles during cleaning?

The 360° LiDAR system detects obstacles before contact, allowing the robot to navigate around furniture legs, toys and other items. If it does encounter an unexpected obstacle, the cushioned bumper gently makes contact whilst the robot recalculates its path. The system adapts to daily changes in your home layout automatically.

How long does it take to map a new home or floor plan?

Initial mapping typically takes one complete cleaning cycle, usually 60-90 minutes depending on your home size. The robot creates a detailed floor plan during this first run, which it then uses for all subsequent cleaning sessions. You can refine room boundaries and add no-go zones through the smartphone app after mapping is complete.

Is the robot suitable for homes with multiple pets?

Absolutely. The self-cleaning brushroll prevents pet hair tangles, whilst the powerful suction captures hair, dander and tracked-in debris effectively. The HEPA filtration system traps pet allergens and the large self-emptying base handles the increased debris volume from multiple pets. Users with several pets report excellent performance.

Can I schedule cleaning sessions and control the robot remotely?

Yes, the smartphone app allows you to schedule daily, weekly, or custom cleaning sessions for specific rooms or your entire home. You can start, stop, or pause cleaning remotely, receive notifications when cleaning is complete and monitor the robot's progress in real-time from anywhere with internet connection.

What maintenance is required to keep the robot vacuum performing optimally?

Monthly maintenance includes emptying and cleaning the self-empty base, washing the dustbin and filters and checking the brushroll for any debris. The side brush should be cleaned weekly and replaced every 6-12 months. The main brushroll and filters typically need replacement every 6-8 months, depending on usage frequency and home conditions.